Dreamforce 2026 · Session
When Work Moves Beyond Salesforce, Are Your People Ready?
Headless 360 and Agentforce are changing where work gets done. This panel explores what that means for your people — and how organizations can move from technology being live to technology actually being used.
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What it's about
Salesforce is changing where and how work gets done.
With Headless 360, Salesforce capabilities can move beyond the traditional Salesforce interface. With Agentforce, AI agents can increasingly take on work alongside your people. But getting the technology live is only one part of the change.
What happens when the way work gets done changes — but your people aren't ready for it?
This panel brings together AblyPro and MapleLMS to explore the human side of the shift: how organizations can prepare their workforce, embed new ways of working, and make sure new technology actually becomes part of the business.
Technology can go live. People still have to adopt it.
- From Salesforce to wherever work happens Headless 360 and Agentforce are opening up new ways for people, agents, and applications to work together.
- Go-live isn't the finish line Explore what has to happen after deployment for new technology to become part of everyday work
- Deploy → Embed → Enable → Adopt → Measure A practical framework for moving beyond implementation and building lasting adoption.
- The goal isn't AI adoption for its own sake The goal is better work — and a workforce that is ready to work differently.
Details
- Session When Work Moves Beyond Salesforce, Are Your People Ready?
- Date Tuesday 15 September 2026
- Time 8:30 – 9:15 AM
- Where Sextant Coffee Roasters, 201 3rd Street, San Francisco — a two-minute walk from Moscone Center
- Format Panel Discussion + Breakfast
- Techonology Headless 360
- Host AblyPro + MapleLMS
- Panelists Pramil · Neeraj Garg
