A Step-by-Step Guide to Scheduling Policies in Field Service
- April 13, 2023 - 1:00 PM
Salesforce Field Service is a comprehensive platform for scheduling policies and optimization tools, to manage field service operations more efficiently. It provides real-time intelligent scheduling, and resource allocation. Field Service enables businesses to manage their resources more effectively, minimize downtime and travel time, and improve operational efficiency. By providing faster, more reliable service, businesses enhance their customer satisfaction and reputation, which can lead to higher loyalty and revenue.
In this webinar we will specifically talk about implementing scheduling policies, using which teams can streamline processes, reduce errors, and ultimately provide better service to their customers.
Join our panelist Ali Zakir, Service Cloud/Field Service Specialist, to learn how to schedule policies in Field Service to increase overall productivity. You will also learn how to configure Service Objectives and Work Rules for your field service team.
Key takeaways:
- What is Drip Feeding
- Creating a Scheduling Policy
- How to add a Work Rule
- Changing the weight of Service Objectives
- How to configure Emergency Dispatch
Who Should Attend
- Executive Directors
- Chief Executive Officers (CEOs)
- Chief Marketing Officers (CMOs)
- Chief Technology Officers (CTOs)
- Chief Information Officers (CIOs)
- Chief Financial Officers (CFOs)
- IT Directors
- Salesforce Superusers
- Salesforce Administrators
- Database Specialists
- Marketing Directors
- Membership Directors
Speaker
Ali Zakir, Service Cloud/Field Service Specialist
Connect on LinkedIn
Ali Zakir is a Salesforce consultant/advocate specializing in Service Cloud and Field Service. With 25 years of experience in IT business management and operations, Ali empowers organizations to go beyond solving complex customer challenges and meeting business requirements.
About AblyPro
AblyPro is a registered Salesforce Consulting and Managed Services partner. We pride ourselves on having the right set of skills, expertise, and experience to empower your business to digitally strive in this ever-changing landscape. With 300+ certified experts handling custom business requirements across multiple industries, we are fully equipped to elevate your business growth by building reliable, sensible, and usable Service Cloud and Field Service solutions specific to your needs. Schedule a free 1:1 meeting with one of our Salesforce Experts.
