Dispatcher Console in Field Service: Everything You Need to Know

Enable your dispatchers to efficiently manage appointments, schedules, service resources, and maps using the dispatcher console.

Dispatcher Console has a lot to do with making field service easy for your business. Using the Dispatcher Console included in the Field Service package, dispatchers can easily schedule, optimize, and dispatch service appointments – all from one single screen.

Essentially, the dispatcher is one of the most important components of field service management – one who is responsible for controlling and monitoring all appointments and assigning them to the mobile workforce based on multiple parameters – skills, travel time, availability, etc. Dispatcher Console ensures that the right job is assigned to the right field technician at the right time.

Join Ali Zakir, our Field Service expert, in this on-demand webinar as we will look at what Dispatcher Console brings to the table and walk through some of the most important concepts around it.