Case Studies

Our client, a global IT services leader, partnered with AblyPro to merge two separate Salesforce instances into a unified platform to streamline processes, enhance data accessibility, and drive organizational alignment.

Our client, a global IT services leader, partnered with AblyPro to merge two separate Salesforce instances into a unified platform to streamline processes, enhance data accessibility, and drive organizational alignment.

Our client, a global IT services leader, partnered with AblyPro to enhance its Salesforce Service Cloud with AI. The aim was to automate case classification, improve decision-making with predictive analytics, and help agents work more efficiently using AI-driven suggestions.

This real estate investment trust grappled with Salesforce storage problems that disrupted workflows and posed data loss risks. Integration issues with other tools led to poor decision-making and difficulties in extracting insights from dashboards

The Salesforce platform is a powerful tool for streamlining business processes and enhancing operational efficiency. Yet, many organizations struggle to unlock its full potential, especially when it comes to integrating with third-party tools. These challenges often lead to underutilized features, limited insights, repetitive tasks, and increased costs.